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[18 Aug 2012 | No Comment | ]

One of the things almost all foreign tourists to Japan comment on is the quality of customer service. The phrase “the customer is god” is hammered into Japanese customer service and restaurant staff and the politeness and thoroughness with which they tend to you certainly does a great job at making you feel like one.
Yet while there are plenty of stories on the Internet about Japanese customer service from a foreigner’s perspective, what do the Japanese think about the rest of the world’s manners?
Reiko Kawakami over at Excite Japan shares …

Money Matters »

[27 Jun 2012 | No Comment | ]

The leaders of the eurozone’s four biggest economies on Friday vowed measures to boost growth in the face of a relentless debt crisis, including an injection of up to 130 billion euros ($163 billion).
Meeting for talks in Rome ahead of a crucial EU summit in Brussels next week, the leaders of Germany, France, Italy and Spain looked to soothe global worries with promises to kickstart growth in the bloc’s floundering economies.
French President Francois Hollande said the leaders had agreed to mobilise ‘‘1 per cent of European GDP, that is 120 …

Business News & Advice »

[15 Apr 2012 | No Comment | ]

Planemakers and bitter rivals Airbus of Europe, Boeing of the U.S. and Embraer of Brazil have announced a joint plan to develop affordable biofuels for the airplane industry.
The airplane sector leaders agreed to seek opportunities “to speak in unity” to government and biofuel producers “to support, promote and accelerate the availability of sustainable new jet fuel sources,” a joint statement from the companies said.
The collaboration is intended to come up with a so-called “drop in” technology that all airplane models could use, regardless of the make.
Airbus and Boeing have already …

Business News & Advice »

[12 Apr 2012 | No Comment | ]

Patent requests in the Europe reached a record high in 2011, in a telling sign that companies are determined to stay on the cutting edge despite a debt crisis and an uncertain economy.
In total 244,437 requests for patents were filed in 2011 at the Munich-based European Patent Office, the body’s annual report showed. That is 3.7% more than 2010.
The office, which centralises requests from 38 European nations, maintains a strict qualitative control and on average approves four requests out of 10. In 2011, the office approved 62,115 patents, 6.9% more …

Money Matters »

[3 Apr 2012 | No Comment | ]

Airbus and six European airlines have written to several European leaders to attack the carbon tax imposed by the European Union, a source close to the dossier says.
Plane maker Airbus, British Airways, Virgin Atlantic, Lufthansa, Air France, Air Berlin and Iberia have written to the leaders of Britain, France, Germany and Spain to warn them about its economic consequences, said the source.
They argued that the tax represented an unacceptable threat to activities in their sector, the source added.
Their initiative was first revealed late Sunday in the Financial Times.
It comes after …

Business News & Advice »

[22 Mar 2012 | No Comment | ]

Japanese car giant Toyota expects higher European sales in 2012 despite a tightening market, the company’s president in Europe Didier Leroy says.
Speaking the day before the opening of the Geneva International Motor Show, Leroy said Toyota plans to sell 835,000 vehicles in Europe (including Russia) in 2012.
Sales growth would diverge with the western European market which Toyota expects to contract by five percent.
The car market in eastern Europe will be stable, Leroy said.
He said Toyota was cautious on Europe as consumers endured an uncertain economic climate.
Last year Toyota sold 822,000 …

Money Matters »

[19 Jan 2012 | No Comment | ]

STANDARD & Poor has swept the debt-ridden European continent with punishing credit downgrades, stripping France of its coveted AAA status and dropping Italy even lower.
Germany has retained its top-notch rating, but Portugal’s debt has been consigned to junk.
In all, S&P, which took away the United States’ AAA rating last summer, lowered the ratings of nine countries on Friday, complicating Europe’s efforts to find a way out of a debt crisis that still threatens to cause worldwide economic harm.
Austria also lost its AAA status, Italy and Spain fell by two notches, …

Business News & Advice »

[14 Dec 2011 | No Comment | ]

Panasonic says it will expand its smartphone business to the European market in March 2012. The company says it also aims to bring its overseas smartphone sales to nine million units in fiscal year 2016, ending March 31, 2016, using Europe as a stepping stone to the global market.
With the mobile phone market rapidly shifting to smartphone usage worldwide and a steady growth expected particularly overseas, Panasonic said it aims to tap into this growth with its first global model smartphone for the European market in March 2012.
The main characteristics …

Money Matters »

[17 Apr 2011 | No Comment | ]

CHINA said on Saturday that Europe needs to reduce sovereign debt risks and ‘beef up’ fiscal consolidation in its weaker economies.
‘At the current stage, the European sovereign debt crisis remains severe,’ said Yi Gang, deputy governor of the People’s Bank of China.
‘The various countries concerned need to seek political consensus, beef up fiscal consolidation efforts, and make intraregional cooperation mechanisms more effective so as to dispel market mistrust and enable stabilizers to play their role.’
Mr Yi made the remarks in a statement at the opening of the IMF-World Bank spring …

Headline »

[21 Mar 2011 | No Comment | ]

CSKA Moscow midfielder Keisuke Honda will come home for Japan’s charity match against a J-League select side as the Japan Football Association confirmed the release of all 12 European-based players for the March 29 game in Osaka.
In addition to Asian Cup MVP Honda, the JFA on Sunday also received word that Schalke 04 defender Atsuto Uchida, Stuttgart striker Shinji Okazaki and Augsburg midfielder Hajime Hosogai will take part.
The other eight players: goalkeeper Eiji Kawashima (Lierse SK), defenders Yuto Nagatomo (Inter Milan), Tomoaki Makino (Cologne) and Maya Yoshida (VVV Venlo), midfielders …